Support Policy
Effective date: 1 January 2024
Support Policy
Welcome to the SyncSofts! Before using SyncSofts ("us," "we," "our"), please read these terms and conditions carefully. These terms and conditions outline the rules and regulations for using the https://www.syncsofts.com/ .website(The "website") and all content, services, features, activities, and products available at or through the website.
By using the service of SyncSofts, you have agreed to be bound by these terms and conditions. If you disagree with our terms and conditions, then you should leave our website. Do not use any of the products or products offered here, and do not enroll in this service.
Restriction of Liability
SyncSofts will not be liable for any direct, indirect, special, punitive, or consequential damages, as well as loss of profit, loss of information and data, business disruption, cost of replacement goods, resulting from the use of, or incapacity to employ, even if SyncSofts or The probability of such losses has been advised to an authorized supervisor.
SyncSofts makes no delegation that the services are applicable or the users in other areas will access them. Those who access or use services and products from different regions do so at their own risk and must follow federal rules.
License
SyncSofts ensures updates from the license key. If your license is inactive, the plugin will continue to operate even if you have canceled your subscription.
The Envato is where we offer our WordPress themes and plugins. We strongly recommend you not to repurchase or redistribute them in any form, modified or unmodified.
Each product from our site includes six months of support and update validity. This date will start counting from the moment when the order has been marked as complete. You can not download any of your purchased products if you do not have any valid licenses.
To access the downloads section, you must have an active subscription. Every product or item has an auto-renewal feature. You can renew your subscription through PayPal or Stripe to ensure a better user experience and a smooth stream of support and updates.
Ownership and Liability
You have to agree that you can not claim knowledgeable or monopolistic domination to any of our products. All the products and items are the property of SyncSofts. Our items provided "as is" without any warranties of any particular type.
In no event, our legal person will be liable for any loss, including, but not limited to, direct or indirect, punitive, accessory, or serving damage or other losses incurred as a result of using or not being able to utilize our products.
User Accounts and Product Licenses can not be transferred or shared.
If you work with SyncSofts as a contractual developer or person's ambassador, please ask them to purchase the stuff directly from us. It saves time from both sides when we follow up on support and update tickets.
Products and updates
SyncSofts provides six months of free updates and support to the customers with their every product. This date will start counting from the moment when the order has been marked as complete. You can get the opportunity to upgrade the time of updates and support.
We cannot ensure that product updates will be published at all times and permanently. But, SyncSofts always tries to provide their best to improve each product over time, and they always try to make sure that their products will work with the latest version of WordPress. SyncSofts will not guarantee that their products or items will work perfectly with the older version of WordPress.
Privacy Policy
In this agreement, we try to provide our best to maintain the privacy policy. In our commercial operations, we consider privacy to be the supreme agreement.
We collect your data on our server like- purchase data, verification information, comments, media, messenger ID, phone number, email ID, cookies, and other personal data. You have to believe that we never sold or rented our user accounts data or information to any third-party website. So, SyncSofts gives you the guarantee that your data and information will be 100% secure. We also ensure that we have outlined the privacy policies that demonstrate the client's information and data.
We utilize your account data and information to process orders, detect and prevent fraudulent activities, invoicing, and engage with you via email. SyncSofts can also use your data and information for marketing purposes and keeping it within the organization.
Contact Us
If you have any doubt or question about our terms and conditions, please try to contract with us, or you can visit our website https://www.syncsofts.com/ You can also email us. Our email ID:support@syncsofts.com
You can also follow us on social media.
Facebook: https://www.facebook.com/syncsofts
Instagram: https://www.instagram.com/syncsofts/
Linkedin: https://www.linkedin.com/company/syncsofts/
AidDesk: https://support.syncsofts.com/
